A truly functional database should be more than just a repository of information - it should generate accurate, timely, and easily accessible reports. In addition, it should make your life easier and free up valuable resources for organizational responsibilities. But, there are so many case management systems out there, and new ones popping up every day! How does an organization figure out which system to employ? In this session, we'll go over some of the central issues to consider when selecting a case management system, including cost considerations, hosted vs. local installation, and options for customization. We'll also take a glimpse into some of the systems available. In addition, panelists with experience working with some of the most commonly used case management systems will share their experiences and lessons learned, and answer questions about utilizing their systems, and moving from one case management system to another.